and mortar purchasing practices.
Until the Pandemic was shredded into America, many consumers enjoyed brick and mortar experiences, for a “hands-on” action which was familiar. As the virus shut down the country, incomes shrank, stay-at- www.businessmagnet.cc home safety, and fear, led to an on-line, consumer quest for a contactless, virtual experience. Food and essential products for health care and cleanliness became precious commodities, and online sales for these items, increased significantly. Consumers spent $211.5 billion online, up 31.8% during 2020’s first quarter.
The virus pushed
consumers online to mitigate risk, many of whom had resisted the digital world
due to a long-time love of bricks
businessmarketingmagazine.com and mortar purchasing practices. Many
consumers, not just Millennials, and Gen X and Z, chose other digital and
contactless services such as: ordering-online, pick-up at the curb, delivery,
or drive-though with tap-to-pay options, for cleanliness and safety solutions,
footwear, food and other essentials.
Shift Two: Socially
Distanced Lifestyle – Elevated Homebody Existence
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